Processes

Kesys has strong focus on client requirements understanding. With a strong industry knowledge our consultants help you understand your unique business needs and recommends  a security solution that fits into your requirements. Our unbiased, honest feedback is appreciated by many of our clients. With more than 10+ years of IT experience with Fortune 100 clients, Kesys consultants bring wealth of IT experiences to serve its customers.

Kesys provides “end-to-end” services and solutions, ranging from supporting security strategy development through to enterprise solutions and technology decisions. Our capabilities include a fully integrated approach that ensures that every aspect of organizations – people, process and technology – is fully aligned to the business strategy.

Each consultant is focused on working in collaboration with our clients to ensure they maximize their Return on Investment.

Our modular product features enable clients to pick the required modules any time in the future. We understand a strong client business always provides us an opportunity to serve them again.

Kesys mission is to understand our Client’s visions, goals, and objectives and ensure the successful achievement of these through the delivery of Product Implementations.

Our implementation services consist of the following key stages:

Kesys support structure and issue-resolution methodology ensures rapid response and takes the guesswork out of the communication process. Our high service contract renewal rate attests to the quality of our services

You know you can count on us because of our proven commitment to our reference able client base and our dedication to superior, accountable service. Our Helpdesk software provides the backbone of our support delivery service.

All of your users are given personal logins to our web-based support request management system. If you’d prefer to phone or e-mail then we’ll log your support request for you. Either way you can track support issues through to resolution, providing status updates as we go.

Kesys comprehensive training services have successfully empowered thousands of students to better manage their infrastructure and implement effective processes and solutions, enabling organizations to maximize the benefits of their Kesys solutions.

We offer training tailored to different user groups: Human Resource Managers, Delivery Managers, Portfolio Managers, Business Managers, CFOs and Analysts. Training ranges from focused web-based training seminars covering key topics to client-specific onsite training classes covering the Security management lifecycle.

We also offer “Train-the-Trainer” classes for our larger clients.